Unleash the Full Potential of Your 2015 Subaru Crosstrek Navigation System: A Comprehensive Guide to Troubleshooting, Software Updates, and Maintenance

Are you having trouble with your 2015 Subaru Crosstrek’s navigation system? Don’t worry; you’re not alone. Many owners have reported issues with their navigation system, ranging from GPS inaccuracies to system freezes. However, the good news is that these problems are usually not severe and can be fixed easily with a few simple troubleshooting tips.

This article aims to provide a comprehensive guide to fixing your 2015 Subaru Crosstrek navigation system. It will cover common issues faced by users and their easy solutions, software updates, and maintenance recommendations. Let’s dive in!

Common Problems and Troubleshooting Tips

The first and most crucial step in fixing your 2015 Subaru Crosstrek navigation system is identifying the problem correctly. Often, the issues are minor, and you don’t need an expert to fix them. Here are some common problems experienced by users and their easy troubleshooting tips.

1. Inaccurate GPS Navigation

One of the most well-known issues experienced by users is inaccurate GPS navigation. If the GPS is taking too long to fix your position or if your location is incorrect, try the following:

  • Ensure that the GPS antenna is correctly positioned on the dashboard, and there is no obstruction.
  • Check whether the GPS settings are correct, such as enabling GPS and selecting the right time zone
  • Try rebooting the system by turning off the car and removing the key from the ignition before restarting.
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2. System Freezes or Crashes

Another common issue experienced by users is the navigation system freezing or crashing. If you face such an issue, try the following:

  • Try resetting the system by pressing and holding down the audio system’s power button for ten seconds.
  • Clear the system cache by accessing the diagnostic menu and selecting the "reset cache" option.
  • Ensure that the software is up to date by checking the latest version on Subaru’s website or contacting customer support.

3. Voice Recognition not Working

Some users reported that the voice recognition system is not functioning correctly. If you face such an issue, try the following:

  • Check whether the microphone is obstructed or not.
  • Try speaking clearly and directly towards the microphone.
  • If none of the above works, consider restarting or resetting the system.

Software Updates

Keeping your navigation system software up to date is important for its proper functioning. The software updates are available on Subaru’s website, and you can follow the below steps to update your software:

  1. Visit the MySubaru page on the website and create an account.
  2. Add your vehicle by entering VIN and other details.
  3. Check for the latest software version available for your model.
  4. Download and install the software on your USB drive.
  5. Connect the USB drive to the USB port of the car stereo system.
  6. Follow the on-screen instructions to install the software.

Maintenance Recommendations

Regular maintenance of your 2015 Subaru Crosstrek is necessary for its overall performance, and the navigation system is no exception. Here are some tips to keep your system functioning at its best:

  • Keep the GPS antenna on the dashboard clean and unobstructed.
  • Keep the system up to date with the latest software and firmware updates.
  • Avoid using harsh chemicals or abrasive cleaners on the system.
  • If the system encounters any issues frequently, seek professional assistance from the Subaru dealership.
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Q: What should I do if my GPS is not working correctly?
A: Check your GPS settings, the GPS antenna’s position, and try rebooting the system.

Q: Can I update the navigation system software on my own?
A: Yes, you can download and install the latest software updates from Subaru’s website on your own.

Q: Is keeping the GPS antenna clean necessary?
A: Yes, keeping the GPS antenna clean and unobstructed is essential for proper reception.


The 2015 Subaru Crosstrek navigation system issues can be fixed quickly with some simple tips. Whether it’s inaccurate GPS navigation, system freezes, or software updates, we hope this article provided a comprehensive guide to fix your system and keep it in top condition. Remember to maintain your system regularly and seek professional assistance if needed.

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Alton Brobst

As a longtime Subaru enthusiast, Alton brings a wealth of knowledge and experience to our blog. From his early days of tinkering with engines to his current role as a certified Subaru technician, Alton has seen it all when it comes to Subarus. When he's not working on cars, he enjoys hiking and exploring the great outdoors.

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