Subaru Canada is one of the leading automotive companies that prides itself on providing quality, reliable, and safe vehicles. However, even the best vehicles require assistance from time to time, which is where Subaru Canada’s customer service comes in. In this article, we will provide detailed information about how to contact Subaru Canada and the various methods available to ensure that you get the help you need.
📞 Contacting Subaru Canada Through Phone
If you need immediate assistance, contacting Subaru Canada’s Customer Support team through their phone number is the best option. To speak to a representative, you can call 1-800-894-4212, which is available from Monday to Thursday, 8:30 AM to 7 PM EST, Friday 8:30 AM to 6 PM EST, and Saturday 9 AM to 5 PM EST.
You will be guided through an automated system, which will give you the option to select the department you require assistance from. To get the most efficient service, ensure that you have your vehicle identification number (VIN) ready, along with any other relevant information about the issue you are facing.
📧 Contacting Subaru Canada Through Email
If you prefer to communicate via email, you can reach out to the Subaru Canada team by filling out the contact form available on their website. You can provide a detailed explanation of your query, and they will get back to you with an answer as soon as possible. Typically, responses are received within two business days. This method of communication is ideal for non-urgent queries or if you need to attach any documents or images.
💬 Contacting Subaru Canada Through Live Chat Support
Live chat support is another excellent option to contact Subaru Canada’s customer support team quickly. You can access the live chat function via their website. When you click on the "customer support" button, you will be prompted to fill out your contact information and then directed to a live chat representative. Live chat is ideal for inquiries that require a quick response.
🕰️ Subaru Canada’s Customer Service Hours
It is essential to know the customer service hours of Subaru Canada before contacting them. The phone and live chat support hours are Monday to Thursday, 8:30 AM to 7 PM EST, Friday 8:30 AM to 6 PM EST, and Saturday 9 AM to 5 PM EST, while email inquiries are available to send 24/7.
❓ Frequently Asked Questions (FAQ)
🔧 What kind of queries can Subaru Canada handle?
Subaru Canada’s Customer Support team can assist with a range of queries, including but not limited to:
- Vehicle technical inquiries
- Warranty claims
- Dealer information inquiries
- Recall information
- Financial services inquiries
- Roadside assistance inquiries
🌐 Can I contact my local Subaru dealer for assistance?
For specific inquiries related to your vehicle, such as maintenance and servicing, your local Subaru dealer would be the best point of contact. They are located throughout Canada and can be found on Subaru Canada’s website.
📱 Can I contact Subaru Canada via social media?
Subaru Canada can be reached via social media channels such as Twitter and Facebook. However, social media channels should be used as a last resort, and the response time may be longer than using the contact methods outlined in this article.
📞 What is the number for roadside assistance?
If you require immediate assistance, such as a breakdown or accident, you can contact Subaru Canada’s roadside assistance at 1-800-261-2155.
Subaru Canada values its customers and provides a range of options for contacting its Customer Support team. Whether you prefer email, phone, or live chat assistance, Subaru Canada is dedicated to providing you with the help you need. Remember to have your relevant vehicle information, and be clear and concise with your queries for the best customer service experience. With the information provided in this article, you can quickly get the support you need for your Subaru vehicle.