How to Cancel Subaru Starlink Subscription: A Comprehensive Guide

Subaru Starlink is a popular service that provides drivers with a range of features, including remote start, roadside assistance, automatic collision notification, and more. While the service can be useful for many drivers, some may find that it no longer meets their needs or preferences. If you are one of those drivers and wish to cancel your Subaru Starlink subscription, we have you covered. In this comprehensive guide, we will walk you through the reasons for cancellation, the step-by-step guide on the cancellation process, and alternative options to Subaru Starlink or related services.

Key Takeaways

  • Subaru Starlink is a popular service that provides drivers with a range of features, including remote start, roadside assistance, and automatic collision notification.
  • If you wish to cancel your Subaru Starlink subscription, you need to contact the Subaru Starlink customer service via phone or email.
  • Be prepared to provide your full name, phone number, and VIN when contacting Subaru Starlink customer service.
  • Cancelling your subscription may result in losing some of the benefits offered by the service.
  • Alternative options to Subaru Starlink include other vehicle connectivity services and standalone products that provide some of the same features.
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Reasons for Cancelling Subaru Starlink Subscription

There can be various reasons why someone may choose to cancel their Subaru Starlink subscription. Some of the most common reasons include:

  • No longer owning a Subaru vehicle
  • Finding the service too expensive
  • Not using some or any of the available features
  • Switching to a different vehicle connectivity service or product
  • Dissatisfaction with the service quality or customer support

Step-by-Step Guide to Cancelling Subaru Starlink Subscription

Cancelling your Subaru Starlink subscription is a straightforward process, but it requires contacting the Subaru Starlink customer service. Here is a step-by-step guide on how to cancel your subscription:

  1. Gather your account information: Before you contact Subaru Starlink customer service, make sure you have your full name, phone number, and VIN (vehicle identification number) on hand. You will need to provide this information to verify your account and begin the cancellation process.

  2. Contact the Subaru Starlink customer service: You can cancel your Subaru Starlink subscription by phone or email. To cancel via phone, call 1-855-753-2495, and press option 2 for customer service. To cancel via email, send a message to [email protected] with your account information and the request to cancel your subscription.

  3. Provide your account information: When you speak with a Subaru Starlink customer service representative, you will need to provide your full name, phone number, and VIN to verify your account. If you are contacting customer service via email, include this information in your message.

  4. Request to cancel your subscription: Once your account is verified, inform the customer service representative that you wish to cancel your Subaru Starlink subscription. They will guide you through the next steps, which may include confirming the cancellation and any related charges.

  5. Follow up and confirm the cancellation: After you have requested to cancel your subscription, follow up with Subaru Starlink customer service to confirm that the cancellation is complete. This will ensure that you are not charged for any further subscription periods.

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Alternative Options to Subaru Starlink

While Subaru Starlink is a popular service among Subaru drivers, it is not the only vehicle connectivity service available. Here are some alternative options to Subaru Starlink:

  • OnStar: OnStar is a subscription-based service that offers many of the same features as Subaru Starlink, including emergency services, remote start, and vehicle diagnostics. OnStar is available in GM vehicles, including Chevrolet, GMC, Buick, and Cadillac.

  • SYNC Connect: SYNC Connect is a service offered by Ford that provides drivers with remote start, lock/unlock, and vehicle diagnostics. It is available in select Ford vehicles.

  • Hum by Verizon: Hum is a standalone product that provides drivers with roadside assistance, vehicle diagnostics, and other connected services. It is compatible with most vehicles and can be used with any mobile carrier.

  • BlueLink: BlueLink is a vehicle connectivity service offered by Hyundai. It provides drivers with features such as remote start, emergency services, and vehicle diagnostics.

Frequently Asked Questions (FAQ)

Can I cancel my Subaru Starlink subscription online?

No, you cannot cancel your Subaru Starlink subscription online. You need to contact the Subaru Starlink customer service via phone or email to initiate the cancellation process.

Will I receive a refund if I cancel my subscription before the end of the subscription period?

Subaru Starlink does not provide refunds for cancelled subscription periods. However, you may be eligible for a pro-rated refund if you cancel due to a vehicle total loss or if Subaru Starlink discontinues the service.

Will I lose all the benefits if I cancel my Subaru Starlink subscription?

Cancelling your Subaru Starlink subscription may result in losing some of the features offered by the service, such as emergency services, remote start, and vehicle diagnostics. However, some features may still be available without a subscription, such as the Starlink app.

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Can I transfer my Subaru Starlink subscription to another vehicle?

Yes, you can transfer your Subaru Starlink subscription to another Subaru vehicle. Contact the Subaru Starlink customer service for more information on how to transfer your subscription.

Conclusion

Cancelling your Subaru Starlink subscription is a simple process that requires contacting the Subaru Starlink customer service via phone or email. Be prepared to provide your full name, phone number, and VIN to verify your account. Cancelling your subscription may result in losing some of the benefits offered by the service, but there are alternative options available if you still wish to have vehicle connectivity services. We hope this comprehensive guide has been helpful in assisting you in cancelling your Subaru Starlink subscription.

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Billy Covington

With a passion for all things automotive, Billy is our go-to expert on Subaru performance upgrades and modifications. He's been featured in several car magazines and blogs, and his extensive knowledge and expertise make him a valuable member of our team. When he's not working on cars, he enjoys playing guitar and writing music.

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